20th March 2024

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Your privacy is important to us at "Let's go together." This Privacy Policy outlines how we collect, use, and protect your personal information. We are dedicated to ensuring the security and confidentiality of your data. By visiting our website and making purchases, you agree to the terms and practices described in this policy.

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Information We Collect

1. Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or create an account on our website.

2. Transaction Information: We collect transaction information related to your purchases, including order history, product preferences, and payment details.

3. Communication: If you contact our Customer Support, we may collect information related to your inquiries, feedback, and interactions with our support team.

4. Website Usage Data: We may gather non-personal information related to your use of our website, including IP addresses, browser type, device information, and cookies. For more details about cookies, please refer to our Cookie Policy.

 

How We Use Your Information

We use your personal information for the following purposes:

1. Processing Orders: To process and fulfil your orders, including delivery and payment.

2. Account Management: To create and manage your account on our website.

3. Communication: To respond to your inquiries, provide customer support, and notify you of updates, promotions, and changes to our services.

4. Analytics: To analyze and improve our website, services, and user experience.

5. Legal Requirements: To comply with legal obligations, including tax and regulatory requirements.

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Data Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Your data is stored on secure servers, and we use encryption to safeguard sensitive information.

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Third-Party Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers, including payment processors and shipping carriers, to facilitate your orders.

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International Data Transfers

If you are accessing our website from outside of Australia, please note that your information may be transferred to, stored, and processed in Australia. By using our services, you consent to the transfer of your information to Australia.

 

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving promotional emails and communications. To exercise your rights or request information about your data, please contact our Customer Support team.

 

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. Any modifications will be posted on our website, and the updated policy will have the effective date displayed.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Customer Support team at info@letsgotogether.com.au.